Privacy Policy

At Eternal Echoes Co., your trust means everything to us. We understand the deeply personal nature of our products—whether you're creating a grief memory box, sending a remembrance gift to someone who lost a loved one, or ordering a custom memorial keepsake—and we are committed to protecting your privacy every step of the way.

We collect essential information such as your name, email address, shipping address, and payment details only for processing your order and providing compassionate customer support. Whether you're purchasing a sympathy gift box, a personalized grief gift, or a memorial voice message keepsake, your data is securely stored and is never sold, shared, or rented to third parties.

Our website uses encrypted SSL connections and reputable, secure third-party payment processors to keep all transactions private and protected.

By using our website, you consent to our collection and use of your information in accordance with this policy. If at any point you wish to modify or delete your personal data—or have questions about how your information is handled—you’re welcome to contact us at any time.

Your privacy is sacred to us, just like the memories you're preserving.