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Terms & Conditions

Welcome to Eternal Echoes Co. By accessing and using our website, you agree to the following terms and conditions:

  • All content on this site—including product descriptions, logos, images, photography, and written text—is the property of Eternal Echoes Co. and may not be reproduced or distributed without prior written permission.

  • Orders placed through our site, including grief memory boxes, remembrance gifts for loss, and personalized memorial keepsakes, are made with the understanding that customized items are final sale due to their deeply personal nature.

  • We reserve the right to refuse service, cancel orders, or modify offerings—including prices, availability, or features of our healing gifts for grief—at any time.

  • Prices and shipping rates are subject to change without notice. Free shipping is currently offered within the U.S. on all sympathy gift boxes and memorial keepsake items.

  • By purchasing from Eternal Echoes Co., you agree to receive transactional emails regarding your order, including updates, confirmations, and shipping notifications.

Your experience matters to us. If you have any questions about these terms or any part of your journey with us, please reach out anytime at support@eternalechoesco.com.

We’re here to offer more than a gift—we’re here to honor memory, support healing, and help you keep your loved one's memory alive.